Complaints and disclaimer

Applicable law and complaints

Your purchase is protected by the Danish Sale of Goods Act. 

If you have a complaint about a product purchased in our Web Store, this can be sent to: 

Center for Klageløsning  

Nævnenes Hus  

Toldboden 2  

8800 Viborg  


If you are a customer resident in another EU country, you can file your complaint using the European Commission’s Online Dispute Resolution portal. 

This portal can be found here:

If you file a complaint there, you must include our email address: 



There may be typographical errors, price changes, and sold out products in the Web Store. 

We cannot guarantee that the colours shown in the Web Store are accurate renderings of the actual products. The colour rendering depends on your computer settings. 

Information found in the Web Store may contain technical or typographical errors. 

Information found in the Web Store may be changed without notice. 

Information published in the Web Store may include references or cross-references to other products. Access to such information is not guaranteed, especially considering that any information may be changed without notice.